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Training: Conflict Management: a key competency of effective leadership

  • June 18 and July 2, 6 and 16 from 9:00 a.m. to 12:00 p.m.
  • Online training
  • amec members 590€+VAT. 10% discount for registrations before June 1st.
  • 980€+VAT for non-member companies. 10% discount for registrations before June 1st.

Why not miss it?

This is essential training for leaders and professionals who want to move from reacting to conflict to managing it strategically, consciously and in line with a culture of open communication, respect and collaboration.

Training objectives:

  • Understanding conflict in the human and organizational context.
  • Read and take conflict as an opportunity for improvement.
  • To provide participants with strategies, techniques and tools to effectively manage conflict situations.

Sign up for training: Conflict management!

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Benefits of training

  • Transforming conflicts into opportunities for collaboration and cohesion.
  • Develop strategies to prevent the escalation of conflicts in teams and organizations.
  • Managing one's own and others' emotions in stressful situations
  • Practice negotiation and mediation techniques according to the most appropriate model.
  • Improving the work environment and trust in teams
  • Encourage collaborative and transparent decision making.
  • Reduce the emotional and economic cost of poorly managed conflicts.
  • Foster a culture of open communication and respect.
  • Develop effective communication skills: empathy and assertiveness.
Content 1.- Frame of reference
  • 5 common types of conflict
  • Role of the leader in the face of conflict
  • Conflict as an opportunity: what is it a symptom of?
  • Leadership challenges in the face of conflict

2- Dynamics of the conflict
  • 6 stages of conflict
  • Influencing factors
  • Thomas-Kilman Model: 5 Strategies for Conflict Management
  • Thomas-Kilman test for self-diagnosis

3.- Preventing conflict
  • Non-decision as a conflict generator
  • Generate the three pillars for a climate of psychological security in the teams.

4.- Some useful tips for…
  • Say NO
  • Intermediate
  • Communicating a decision
  • Training them with the role-playing technique.

Speaker

Àngels Pons

Àngels Pons

Trainer of executives and managers in Leadership, Team Management and Cultural Change. Founding partner of Abiwell Leadership and Coaching and Abiwell Escuela de Coaching, accredited by the International Coaching Federation. Coach with more than 5,000 hours of coaching. Degree in Economics and PDD in Esade.

Technical data

The member companies of amec have a 40% discount on the price and a 20% discount for AER and Ascamm member companies.

  • Members amec: 590 € + VAT
  • AER / Ascamm members: 785 € +VAT
  • Non-members: 980€ + VAT

Minimum number of attendees: 7

amec can manage the fundae bonus as long as we have all the documentation 7 days before the start of the course.

For cancellations made 7 days prior to the start of the training, no refund will be possible.

Do you have any questions? send an email to Eva Pahissa – epahissa@amec.es Telf.: 630366789

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